We want you to love your HealthyPal purchase. If you’re not completely satisfied, we’re here to help.
Returns
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Returns are accepted within 30 days of delivery.
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Items must be unused, unopened, and in original packaging.
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Proof of purchase (order number or receipt) is required.
Non‑Returnable Items
For health and hygiene reasons, the following items are non‑returnable:
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Opened supplements
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Used personal care products
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Clearance or final sale items
Refunds
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Once your return is received and inspected, we will notify you of approval or rejection.
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Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or defective.
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Shipping fees are non‑refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery
